Motor Homes: $500 deposit due at time of reservation. Deposit is refundable in 15 working days after unit is returned. *Special events may take longer. If reservation is cancelled more than 30 days prior to departure a $50 handling fee will be retained and $450 refund will be issued. If a reservation is cancelled 30 days or less, no refund will be given. The cancelled deposit may be used toward another reservation within one year from date of original reservation.
Age: Must be 25 to rent with valid drivers license and current vehicle insurance for Class A,B, and C motorized RV’s.
Travel Trailers & Pop Ups: $250 deposit due at time of reservation. Deposit is refundable in 15 working days after unit is returned. *Special events may take longer. If reservation is cancelled more than 30 days prior to departure a $50 handling fee will be retained and $200 refund will be issued. If a reservation is cancelled 30 days or less, no refund will be given. The cancelled deposit may be used toward another reservation within one year from date of original reservation.
Extending your Rental/Early Returns: If you would like to extend your rental you MUST call Thomas RV Rentals and speak to a rental agent about your extension. If the unit is available for your continued use, the rental agent will adjust your contract for the extra time and charge accordingly. If you return early from your trip, NO refunds will be given. *If rental is returned late after scheduled return time and date, the security deposit is forfeited. The unit will be reported to the police as stolen.
Return Condition: Vehicle must be returned clean. The gasoline and LP tanks must be returned full. **If you choose not to clean the RV, Thomas RV will clean for you at the rate of $75 per hour. If fuels are not filled, you will be charged $3 per gallon for gasoline and LP filling, plus the cost of fuel.
Delivery: Deliveries are available to Charlotte Motor Speedway. Call for quotes for out of town deliveries. Delivery must be scheduled in advance.
Insurance: Renter may arrange a binder from their insurance broker or purchase insurance from MBA Choice. The basic rental insurance policy covers the minimum required state collision and liability coverage. The insurance deductible is $1000 per incident for motorhomes. MBA Choice does NOT cover damages caused by tires, blowouts, road hazards, freezing temps, or wear and tear. On Trailer Rentals , renter needs to provide proof of insurance for the tow vehicle. Thomas RV Rental covers Collision insurance with a $500 deductible that renter is responsible for.
Renter Damage: All accidents that require an insurance claim must be reported immediately. If it involves property damage to any other vehicle or structure it requires a police report. The renter is responsible for all damage not covered by the renter’s or Thomas RV Renters insurance. The security deposit will be refunded upon resolution of insurance claim. Renter incurs the risk of liability for persons and property when using the RV in extreme weather or terrain conditions.
Tire & Windshield Damage: The renter is completely responsible for the unit rented. If there is tire failure, the renter will be responsible for any and all damages caused by the failure, including the replacement cost, unless tire protection is purchased with our rental. The renter is responsible for all rock chip damage to paint and windshields.
Mechanical Problems: If you experience mechanical problems, please call the Afterhours Service number located on the key tag. Renter agrees NOT to hold Thomas TV Rentals liable for any damages, inconvenience, and delays resulting from mechanical breakdown of the rented vehicle. Thomas RV Rentals will assist in every way possible to minimize any time delay.
Repair Reimbursement: No reimbursement of expenses for repairs to the vehicle will be made unless prior authorization has been given and receipts for repairs are submitted to Thomas RV Rentals.
Appliances: TV /VCR/DVD, coffee maker, generator, cruise control, radio, microwave, oven, slide out and awning etc. are considered convenience items. If malfunctions should occur, they are not considered breakdowns and no compensation will be made to the renter.
Awnings: Please use the Awnings responsibly. Renters are cautioned to put awings away before walking away from the vehicle. lightest of wind /rain can cause damage to the vehicle. Awning damage is not covered by insurance.
Return Times: 24/7 returns allowed. Vehicle and all systems need to be off . Windows and doors locked and keys dropped off in drop off box.
Pet Policy: There is a $75/per pet fee for dogs. We do not allow cats. Vehicle needs to be returned clean of all pet evidence and pet hair. Deep cleaning fees will be applied if not returned clean.
Housekeeping Package: A Housekeeping package is available for purchase with your rental. It includes linens for all beds, towels, and wash cloths for six, dish soap, disinfectant wipes, toilet paper, and paper towels, dishcloth or sponge, and matches. The cost of the option is $80 per contract. A Linen only package is available for $50 per contract for 4 people.
Cookware Package: A Cookware package is available for each rental. It includes dishes/mugs/glasses, cookware and utensils. The cost of this option is $40.